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FAQS

Where do you ship your products?

We currently offer shipping to the following regions: - North America: United States (Lower 48 states & Alaska), Canada - Europe: Most EU countries, including the United Kingdom - Asia: Japan, China

What is the 30-Day Satisfaction Guarantee?

This means that if you are not completely satisfied with your purchase within 30 days of delivery, you can request an exchange or return the product for a full refund.

Are BEYOND MARINA inflatable SUP boards suitable for beginners?

Yes, BEYOND MARINA's EPIC Series and HEYBOARD Series are suitable for beginners. They offer stability, easy maneuverability, and a forgiving surface, making them ideal for learning and building confidence on the water.

Is it possible to receive a replacement without returning the original item?

In some cases, where appropriate, we may arrange replacements without the need for a return. This approach aligns with our sustainability outlook. Our customer support team will assess the situation and determine if a return is necessary or if a replacement can be provided directly.

Are the inflatable kayaks easy to inflate and deflate?

Yes, both the ADVENTUREX and EXPLORER/VINTAGE kayaks are designed for easy inflation and deflation. They come with with high-efficiency, double-action hand pumps for convenient and quick inflation and deflation.

How long does the battery last on the BEYOND MARINA AETHEZEN eFoil?

The eFoil is powered by rechargeable batteries and can run for over an hour on a single charge. It has a top speed of 31 mph (50 km/h) and a range of approximately 25 mi (40 km), providing a satisfying and extended riding experience. The replaceable battery allows for easy swapping so the fun can continue without interruption.

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